Testimonials
What our homeowner’s are saying….
"We contracted to have Crosstown build a new home for us after consulting about the best, most reputable construction company in the area. Our experience is that the reputation is well earned. Our finished Home is exactly what we wanted and expected. Crosstown kept us informed throughout the entire build. From the owner, the realtor and construction coordinator we met three of the nicest, most competent people in any business. We could not more highly recommend Crosstown."
~ Chuck and Kris Bell, Abbington Place
"We chose Crosstown for their excellent reputation and workmanship. Eric and Amy were very helpful in so may ways during the selection process. During construction, Eric was always helpful in resolving issues, making recommendations and managing schedules so that we could check on things anytime we chose, and Amy was always just a quick phone call away to answer my questions. We would absolutely build with Crosstown again."
~ Patty and Terry Maxwell, lot 5 Barclay Park
"My experience with Crosstown was flawless. I completed my beautiful townhouse last year, and for the most part it was done without me even being there, which was amazing! The Crosstown team was great and always there to answer questions and get things done,
with just a phone call to Amy, Eric, or Elaine. Thank you all for a great, new place to call home."
~ Jodie Farrell, Barclay Park
"Our building process went smoothly for our new ranch home in Fairport. We were very anxious to finally move in and excited for our new home! Both Amy and Eric were very helpful and understanding of our wants and needs. Rudy was very helpful, cordial, accessible and very much a hands on contractor! We feel very confident recommending Crosstown to family and friends!"
~ Charlene and Marty Watt, Fairport NY
"Thank you for our beautiful dream home. You have made it such a great experience for us and we have come to think of you as family. Your attention to detail, even when no one is watching, is your greatest strength."
~Bob and Deb Galory, Off-site build, Geneseo
"We chose Crosstown Custom Homes because of their excellent reputation as a quality builder. We are particularly impressed with their thorough planning and selection process in a family-like atmosphere. Their guidance and advice at every step of the process made it easy
to make decisions on the features of our home. We want to thank all of you for making it a pleasure in building our dream home.”
~J & F Zirilli ~ Abbington Place
"We cannot say enough about Eric and Rudy (and other members of their “out in the field” team). They are not only knowledgeable, but passionate about they do. They are always onsite, easily accessible, patient, caring and proactive in coming up with ideas and suggestions regarding things we may have forgotten or needed guidance with. They keep us in the loop in every aspect and we have had no surprises. They never make us feel that any question we
had was ever trivial or unimportant. We never feel rushed or pressured. They each take an interest in our home as if they were building their own. The quality of the homes they build
is second to none.
Crosstown Custom Homes is an all around class act. We are proud to be the owners of one of
their beautiful homes..”
~J & A Picardo ~ Abbington Place
"Dear Eric, Amy, Rudy, Noah, Chris and Elaine,
Where do we begin to let you know how thrilled we are with our new home? Not just the finished product, but with the entire building experience from contract to close and everywhere in between.
As you all know, we had many reservations associated with building, mostly based on past experience and our having high expectations with both process and product. However we were immediately set at ease with Crosstown's approach and commitment to deliver a quality
customer experience. The team's responsiveness was amazing and Eric and Rudy's availability was second to none, allowing us to be involved as little or as much as we wanted. Your approach was based
on our expectations and not yours - absolutely vital to customer satisfaction. Having such direct face-time with the homeowner unequivocally sets you apart from the competition.
Amy's professionalism and thoroughness as she coordinated every aspect of the construction process ensured a nearly flawless build in the end. Your reputation among builders in this area was made clear by Crosstown's ability to attract such quality sub-contractors. All of them commented on your legacy of thorough and timely projects and that you could "take Eric and Rudy to the bank". Thanks to the Crosstown and Howard Hanna teams for your contribution to our amazing
home. It truly felt as though it were built by family!
~Fondly, Rick and Debra
"Building a home for the first time seemed like an overwhelming task to us when we were looking to move from our 1920s colonial. Crosstown proved us wrong. The ease in which we were able to build a home that we love is truly due to the skilled craftsman working on the house and the professional office staff at Crosstown. Questions never went unanswered, accommodations were made, and their ability to offer design suggestions to stay within a budget are all reasons why we would choose Crosstown again. "
~ Justin and Nick, Barclay Park
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